Shipping policy

We offer free tracked shipping on all orders within the United States.

Processing time — Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking information as soon as your order ships.

Delivery time — Standard delivery takes approximately 5–11 business days after processing. Delivery times are estimates and may vary during peak periods.

Tracking — Every order includes tracking. If your tracking hasn't updated within 5 business days of shipment, contact us and we'll look into it right away.

Address requirements — We cannot deliver to PO Box addresses. Please provide a complete physical street address at checkout.

Questions — Reach us anytime at support@orvanaair.com and we'll get back to you within 1-3 business days.